![]() ![]() As these are new guidelines once implemented, they will only relate to new content moving forward. Note that some changes would initially impact existing forum content. The proposal is available in a separate document, to make it easier to reading in an isolated (and easily comparable to the current iteration) manner. The following is a collaborative effort in refining, simplifying, and clarifying the guidelines as they are today, into something that is both easier to understand for users, but also makes the job of those moderating much easier in the long term. Some guidelines were added ad-hoc to account for timely situations, while others have just become dated, and may not necessarily reflect the current state of the WordPress user base, it’s surrounding ecosystem, or the outward facing opinion we wish to nurture. ![]() San Francisco in 2013, and a lot has happened in those 10 years. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. The guidelines were last fully reviewed during WordCamp WordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. These can be free in the Plugin Directory or can be cost-based plugin from a third-party reviewers) in setting expectations around what is and what isn’t acceptable behavior. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. They can extend functionality or add new features to your WordPress websites. If you suspect you may have discovered a security vulnerability, please read our page on reporting vulnerabilities responsibly, and please do not post them on public forums.The support guidelines serve as the guidestones for support moderators (and plugin Plugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. hosts many plugins, and often receive such reports. It happens that someone discovers a vulnerability in a plugin, theme, or even WordPress it self from time to time. This way you know if the one seeking help has provided feedback (did the issue get resolved, did something else happen and they have new information and so forth). Remember to check the box for receiving email notifications when someone posts to a topic you participate in. If a problem interests you, but you don’t already know the answer, view it as a great opportunity to learn along with the user asking, you can share how you research it and help each other learn and grow! Check out the Support Handbook for tips on providing forum support. The list of unanswered topics from across the forums is a great starting point if you’re not quite sure where to begin. Once you’ve tried some solutions from someone helping you, it’s always a good idea to return to the topic and let people know what worked and what didn’t work, this can also help others in the future who might be searching having the same question you had.įind an area that interests you and look at what topics have gone unanswered. If you don’t feel entirely comfortable posting in the international forums, we’ve created a list of localized forums where you may also get help. Remember to check the box for receiving email notifications from replies, this way you know when someone has answered your question, or might be requesting more information. Feel free to make a new topic, even though your issue might appear similar to other topics, most sites are unique and it’s rarely the same issue. Post your question in the appropriate forum, but don’t worry if you’re unsure about which one to use, we’ll help you regardless, and may even move it to the right forum for you if there’s a better place for it. Asking for supportīefore posting, make sure it’s about a self hosted site and not a site (See vs to be sure). ![]() Doing this will provide the developer with the income they need to make WordPress awesome, and ensure you as the user gets the best help possible. In order to be good stewards of the WordPress community, and encourage innovation and progress, the support team feels it’s important to direct people to those official locations. If you use a commercial theme or plugin and need support, please prioritize using their official support channels. Please make sure you read the forum guidelines and Frequently Asked Questions before contributing to WordPress support, both when asking for and giving support, this helps maintain a friendly and welcoming atmosphere for all involved. ![]()
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